- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund less 15% restocking fee. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping within the United States: Free shipping for orders over $100.00, flat fee shipping of $6.00 for all other orders.
We can ship to virtually any address in the world. International shipping rates are determined by size/weight and will be configured after order is packaged. We use actual USPS Priority Flat Fee Mail shipping rates as follows:
Canada Flat Fee Envelope: $23.95 Medium Flat Fee Box $45.95 Large Flat Fee Box $59.95
**Countries for the rest of the world are grouped into catergories labeled zones 2, 3, 4, 5, 6, 7 or 8. The fees for these International zones are as follows**
Flat Fee Envelopes cost from $29.95 to $32.95 depending on International zone
Medium Flat Fee Box costs from $66.95 to $71.95 depending on International zone
Large Flat Fee Box costs from $86.95 to $93.95 depending on International zone